Shipping policy
Mac Boxing Shipping Policy
Last Updated: 20/01/2024
Welcome to Mac Boxing! We deliver our high-quality, authentic boxing gear straight from the Northern Beaches to boxing enthusiasts all over Australia and beyond. Here are our shipping terms and conditions:
Domestic Shipping (Australia):
1. Processing Time: Orders are usually processed within 1-3 business days.
2. Shipping Methods: We offer standard and express shipping options.
3. Delivery Time: Standard delivery typically takes 3-7 business days, depending on your location. Express delivery is available for an additional charge and usually takes 1-3 business days.
4. Shipping Costs: Shipping fees are calculated based on the weight of your order and the delivery postcode. Free standard shipping may be available for orders above a certain value (e.g., $150 AUD).
5. Tracking: Once your order is dispatched, you will receive a tracking number via email to monitor your shipment's progress.
International Shipping:
1. Availability: We offer international shipping to selected countries. Please check at checkout to see if your country is eligible.
2. Shipping Costs: International shipping fees are based on destination, weight, and size of the package. All applicable fees will be displayed at checkout.
3. Customs and Duties: Customers are responsible for any customs duties, taxes, or other fees incurred upon the package entering the destination country.
4. Delivery Time: Delivery times for international orders vary by country but are typically between 7-20 business days.
General Shipping Information:
- Orders are shipped Monday through Friday, excluding public holidays.
- All items are subject to availability. If an item is not in stock, we will notify you as soon as possible.
- Once an order leaves our warehouse, Mac Boxing is not responsible for any delays caused by the shipping carrier, customs clearance, or any other circumstances beyond our control.
Order Issues:
- If there are any issues with your order, such as missing or damaged items, please contact us immediately so we can make it right.
- For damaged items, we may request photographic evidence to support the issue before proceeding with a replacement or refund.
Changes to Order
- If you need to make any changes to your shipping address, please contact us as soon as possible. We cannot guarantee changes once an order has been processed for shipping.
Contact Us:
For any questions regarding your order or our shipping policy, please contact us at.
Macboxingg@outlook.com
0416966652
We at Mac Boxing are committed to ensuring your satisfaction with every order. Thank you for choosing us for your boxing equipment needs!
---